Acceptable Use Policy

Last Updated: October 01, 2021

All Unified Business Management (UBM) merchants must follow this Acceptable Use Policy (“Policy”) when they access or use our websites, applications, and other online products and services. This can include email services, marketing services, review and message boards and various other message communication applications (collectively, our “Services”). By accessing or using the Services, you agree to this Policy. If you disagree, you may not access or use the Services. We have the right to suspend or terminate accounts for merchants who violate this policy.

We reserve the right to change or modify this Policy at any time, and we will let you know if there are any changes. For example, some of these Services may have an updated version that can be found on our website and through notifications from us, such as email updates. Your continued use of the Service after our notice demonstrates that you are willing and able to comply with a revised Policy. If you disagree, you may not access or use the Services.

The new terms will remain in effect unless otherwise communicated via email follow-up or notifications within UBM software.


You are not allowed to delete and re-import new contacts into your account continually. This is a violation of the terms, which can lead to suspension or deletion from our service for fraudulent activity! 

Message size should not exceed 1.5MBs when fully developed/designed, and attachments are limited to one at or below 100kb in size. We reserve the right to restrict file types

You must be able to verify each contact you send marketing messages too. Make sure they have opted in for your emails and no one is being spammed.

It is important to note that simply getting someone’s business card is not an acceptable opt-in and you cannot send messages to email addresses or phone numbers obtained from the cards. You must also verify all provided information, including making sure it's valid before sending them any marketing material.


Prohibited Marketing Content 

You agree that you will not use UBM's Services to send anything offensive, unlawfully promoting illegal or misleading content. Additionally, all of the messages sent through the messaging platform are subject to be recorded for quality control purposes.

Without limiting the foregoing, you may not send any messages or content that:

  • Contains any unsolicited promotions, political campaigning, advertising or solicitations, e.g., “junk mail,” “spam,” “chain letters,” “pyramid schemes,” etc.;
  • Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;
  • Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;
  • May infringe any patent, trademark, trade secret, copyright or another intellectual or proprietary right of any party;
  • Impersonates, or misrepresents your affiliation with, any person or entity;
  • Contains any private or personal information of a third party without such third party’s consent;
  • Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content or;
  • Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying his or her device or email or other communications service, or that may expose UBM or others to any harm or liability of any type.

Content and Industries Subject to Additional Scrutiny 

In order to provide a customized experience, we monitor your activities on our services and the marketing content that you transmit through the use of these technologies. We may delete or remove messages and content at any time and for any reason. 

We also monitor message recipients’ actions to check for above average bounce, abuse and/or unsubscribe rates.

 If any rate becomes abnormal, your account may be subject to manual review by UBM. In addition, in the event of recipients’ complaints regarding spam or unsolicited messages, UBM may immediately suspend or terminate your account and you will not be eligible for a refund of any kind.

We do not allow you to use our Services to:

  • Send Marketing Content to List brokers (of any form) for distribution by them;
  • Send messages regarding:
    • illegal substances or illegal goods of any form;
    • dietary supplements except (a) to Contacts located in the United States and (b) in compliance with all applicable laws, rules, and regulations, including without limitation, regulations promulgated by the Food and Drug Administration (FDA) and all federal, state, and local laws, rules, and regulations;
    • male enhancement products;
    • escort and dating services;
    • eLoans, loan offers, or pay day advances;
    • day trading tips, forex, etc.;
    • gambling services or products;
    • work at home and lead generation opportunities;
    • pyramid schemes; or
    • other products or content that is, in our sole judgement, objectionable or likely to upset recipients.

    Prohibited Actions 

    You agree that you will not use the Services to violate any law, rule, regulation or third party right. In addition, you agree not to:

    • Log in or attempt to log into your account on more than one device at the same time without the express written permission of UBM.
    • Use any misleading or incorrect names, addresses, email addresses, subject lines, or other information in any message created or sent using our Services.
    • Share your account credentials with anyone.